Hello, I'm Alice Fox.


I turn Business Needs

into AI Solutions at Enterprise Scale

I bring 8 years of experience across business needs, product development, and technology, translating stakeholder needs into concepts, prototypes, and solutions.

Over the past 3 years at The World Bank, I've focused on shaping and evolving enterprise AI solutions at scale. This included working on an enterprise-wide AI platform built around three interconnected pillars: Access (AI Chat and AI Search), Enable (AI Knowledge Portal), and Scale (AI Factory) designed to support AI adoption across the organisation.

Explore the journey behind each stage of the platform development in the detailed Case Studies.
AI Products Case Studies:

The diagram provides context for the following use cases within the broader enterprise WBG AI Platform approach.
Case Study 1:
WBG Enterprise AI-Powered Chat
An enterprise AI chat platform powered by OpenAI and Google Gemini, using a secure RAG pipeline to connect LLMs with World Bank internal knowledge sources. It enables conversational knowledge retrieval, document analysis, web search, multi-document workspaces, and access to reusable AI agents, bringing secure AI capabilities into everyday workflows.
Open
Case Study 2:
WBG Enterprise AI-Powered Search
An enterprise AI search platform using Google Vertex AI retrieval and a RAG-based approach to connect World Bank internal knowledge sources with AI-generated answers. It combines natural-language and keyword search, ranked results, AI-generated summaries, knowledge exploration, and seamless handoff to AI Chat for deeper analysis.
Brings AI-powered knowledge discovery into the existing Enterprise Search experience, helping employees find relevant information faster and reducing manual search effort.
Open
Case Study 3:
WBG Enterprise AI Knowledge Portal
An enterprise knowledge portal serving as a single entry point to the World Bank’s AI platform, bringing together internal AI products, learning resources, governance guidance, APIs, and AI-related updates. It enables employees to discover AI solutions, build AI skills, access development resources, and navigate the organization’s growing AI capabilities in one place.
The Portal connects AI discovery, learning, governance, and development into a continuous adoption journey.
Open
Recommendations
  • "We appreciate your contributions and leadership"
    Amy Jean Doherty
    CIO, The World Bank
  • "Alice is an exceptionally talented who blends creativity, user-centric thinking, and technical expertise seamlessly"
    Onika Vig, The World Bank
  • "I had the pleasure of working with Alice on several AI projects at The World Bank I am consistently impressed by her ability to understand requirements and come up with innovative ideas"
    Vaishnavi Muraligopal, The World Bank
  • "Highly recommend Alice as a knowledgeable and skilled professional. It was a pleasure to work with her, and we look forward to future opportunities for collaboration"
    Oleg Tolkachev, UniCredit Bank
Skills

I work at the intersection of business needs, technology, and product development, translating business and user needs into clear requirements and actionable solutions. I collaborate with stakeholders, management, and engineering teams through the solution lifecycle, from discovery and requirements analysis to solution design, validation, and delivery.

  • Business Process Analysis
    Business Process Mapping · As-Is / To-Be · Workflow Analysis · User Flow · Gap Analysis · System Analysis · Requirements Gathering and Analysis · Functional, Non-Functional Requirements · Requirements Prioritization and Traceability · User Stories · Acceptance Criteria
  • Stakeholder Collaboration
    Stakeholder Identification · Stakeholder Analysis · Stakeholder Mapping, Communication, Engagement and Alignment · Interviews, Workshops · Business and User Needs Analysis · Requirements Management · Change Management
  • Solution Design
    Solution Design, Exploration, Evaluation · Prototyping · Wireframing · Functional Design · Information Architecture · Use Case Modeling · Requirements Validation · Solution Validation · MVP Definition · Acceptance Testing · User Acceptance Testing (UAT) · Design Thinking · 0-to-1
  • Agile Delivery
    SAFe® Framework · PI Planning · Cross-functional Collaboration · (CI/CD) Continuous Integration and Continuous Delivery · Scrum Methodologies · Backlog Management · Sprint Planning & Facilitation · Kanban · Prioritization
  • Enterprise AI Ecosystem
    Enterprise AI Portfolio · Cross-Product Experience Design · AI-Powered Workflows · AI API Factory · AI Knowledge Portal Architecture · Human-AI Interaction · Responsible AI & Governance · AI Adoption & Enablement
  • Delivery Tools
    Product Delivery: Microsoft Azure DevOps · Figma, FigJam · Jira · Slack · Miro, Mural boards.
    Analytics: Microsoft Power BI, IBM Cognos Analytics, Dashboards.
    AI Productivity: Microsoft Copilot, OpenAI products, Claude, Perplexity, Gemini, NotebookLM.
  • Technical Literacy
    AI Product Architecture Fundamentals: APIs, AI/ML, LLMs (Large Language Models), RAG (Retrieval-Augmented Generation), Data Architecture, Databases, Data Pipelines.
Education and Certifications
  • University of Hertfordshire
    BA, Diploma (2015)
  • Communication and Digital Design
    Additional Education

Agile and Scrum Methodology:

  • Professional Scrum Product Owner™ II
  • Professional Scrum Master™ II
  • Product Owner/Product Manager SAFe®
  • AI-Native SAFe®
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Cross-Functional Product Knowledge:

  • Data Architecture
    Professional Certificate
  • Business Analyst
    Professional Certificate
  • Product Owner
    Professional Certificate
  • IT Scrum Master
    Professional Certificate
  • AI Product Manager
    Professional Certificate
See More on LinkedIn

Let's connect on LinkedIn or hi@foxalice.com